CasinoCheck Tanzania

Terms for Using the Evidence Desk

1. What these terms cover

These terms explain how you may use the evidence desk operated through CasinoCheckTanzania.com. The service provides plain-language research notes, operator checks, payment information, warnings and related player-help material for people looking for information about betting and casino services in Tanzania.

Using the service means that you accept these terms. If you do not agree with them, do not rely on the service or submit information through it. These terms apply to the English-language route at /en/terms and to your use of the related English-language content unless a separate notice clearly applies.

The evidence desk is an information service. It is not a betting operator, payment provider, regulator, law firm, financial adviser or dispute-resolution body. It does not accept bets, hold player balances, process withdrawals or decide complaints for operators.

2. What the evidence desk does

The service compares and explains information that can help a reader ask better questions before using a gambling service. Depending on the available records, a review may discuss a trade name, a public-facing domain, licensing information, payment checks, reported concerns, responsible-gambling information or ways to seek help.

A review is not a promise that an operator is suitable for you. It is also not a guarantee that a service is currently available, licensed for your particular activity, able to process a deposit or withdrawal, or likely to resolve a complaint. Conditions can change after information has been checked.

The evidence desk may identify uncertainty rather than produce a definite conclusion. An absence of a record in the material checked is not proof that no record exists anywhere. Similarly, a user report is not treated as proof of misconduct. The wording used in each item should be read together with its evidence and date.

You can read about the approach used to assess records in our methodology. For information about the boundaries of editorial work, see our editorial policy.

3. Sources, dates and evidence limits

Information is handled according to the source available for the particular claim. A primary public record may show that a trade name appears in a public table or that an organisation publishes an association between a trade name and a public-facing domain. That does not, by itself, establish every detail about ownership, current service conditions or player outcomes.

The evidence desk may use the Gaming Board of Tanzania's public table of land-based and online sports-betting company or trade names when the relevant record is available. It may also consider the Tanzania Sports Betting Association member page where that page associates Tanzania trade names with public-facing domains. These records are used only for the claims they support.

Independent research may also be noted where it assesses named services. For example, the supplied privacy assessment includes SportPesa, Betika, Biko Sports and SportyBet Tanzania. Inclusion in that assessment does not automatically establish a general conclusion about every operator, every product or every later change.

Dates matter. A record checked on one date may not describe the position on another date. Where a source is dated or has a recorded checking date, that date should be considered when reading the claim. The evidence desk does not fill gaps by guessing, and it does not turn an unverified statement into a confirmed fact.

4. How you may use the information

You may read, save or share ordinary links to the information for personal, non-commercial use, provided that you do not change its meaning or present it as your own research. If you quote material, keep the surrounding qualification, source reference and date where they are relevant.

You must not use the service to make a betting decision on behalf of another person without their involvement and understanding. You must not represent an editorial note as an official licence record, regulator decision, operator statement or confirmed complaint outcome unless the source expressly supports that description.

You are responsible for checking the terms, age requirements, identity procedures, payment rules and other conditions of any service you choose to use. The evidence desk cannot confirm that a particular offer, market, payment route or account feature will be available to you.

The service must not be used to harass an operator, publish private information, impersonate another person, bypass account controls or encourage unlawful conduct. Do not submit material that is threatening, fraudulent, discriminatory, defamatory, malicious or unrelated to the purpose of the evidence desk.

5. Reviews, complaints and user reports

A review may distinguish between a public primary record, an operator statement, an independent assessment and a user report. Those categories are not interchangeable. A user report describes what a person says happened; it is not automatically a finding that the operator acted unlawfully or improperly.

If you want to raise a correction, identify the exact claim, explain what is wrong and provide a reliable source where possible. Do not send another person's private identity documents, payment details, passwords, account codes or other sensitive information. A correction request may be considered for accuracy, clarity, relevance and the quality of the supporting material.

The evidence desk does not adjudicate disputes between players and operators. It cannot order a refund, unlock an account, reverse a transaction or compel a response. For a communications-related complaint route, the Tanzania Communications Regulatory Authority publishes general complaint channels and a handling process. That information can be found through complaints and warnings, but the appropriate authority and route may depend on the subject of the complaint.

Do not treat publication of a complaint, warning or user account as a final legal or regulatory decision. The wording will reflect the evidence available and may remain open where the facts cannot be independently established.

6. Payments, safety and personal responsibility

Payment information is provided to help readers identify questions to ask, not to promise successful deposits or withdrawals. A payment method shown in research may be unavailable in your location, restricted by an operator, subject to verification or changed without notice. Fees, limits, processing times and reversals must be confirmed with the relevant provider before you act.

Never share a password, one-time code, identity document or full payment credential with an unauthorised person. Use account and payment channels carefully, retain your own records and stop if a request appears unexpected or cannot be explained. The evidence desk does not hold funds and cannot recover money sent to a third party.

Gambling involves the risk of losing money. Do not gamble with funds needed for food, housing, transport, education, medical care or other essential needs. Set limits that you can keep, take breaks and seek support if gambling is becoming difficult to control. Responsible gambling support provides related player-help information.

7. Accuracy, availability and changes

Content is prepared from the records available for the relevant topic, but no guarantee is given that every item is complete, current, error-free or suitable for your circumstances. A source may be corrected, removed, updated or interpreted differently as new information becomes available.

The service may amend, replace, suspend or remove content without promising advance notice. Changes may be made to correct a record, clarify evidence, respond to a valid correction request, address a source change or improve accessibility. An updated item may have a new checking date or a revised conclusion.

The evidence desk may also experience interruptions caused by hosting, connectivity, maintenance or circumstances outside its control. Availability of the information does not create a promise that it will remain available at any particular time.

Where content links to another route or source, the link is provided for orientation. The destination may have its own terms, privacy practices and content. You should assess those terms separately rather than assuming that they are part of these terms.

8. Liability and no professional advice

The information is general and does not constitute legal, financial, tax, medical, technical or personalised gambling advice. Nothing here creates a professional relationship, a fiduciary duty, an agency relationship or a guarantee of a particular result.

To the extent permitted by applicable rules, you use the information at your own judgment and risk. The evidence desk is not responsible for a loss, missed opportunity, account action, payment outcome, service interruption or dispute resulting from reliance on information that may be incomplete, changed or unsuitable for your circumstances.

This wording does not remove rights or protections that cannot lawfully be excluded. If you need advice about a specific legal, financial, communications or gambling-support issue, use an appropriate qualified or official service.

9. Contact and interpretation

Questions about a factual correction, an accessibility issue or the operation of the evidence desk may be sent through contact. Include enough detail to identify the relevant item, but do not include passwords, full card numbers, one-time codes or unnecessary personal data.

These terms should be read in plain language and together with any specific notice displayed alongside the relevant information. If a specific notice gives a narrower evidence limit, that narrower limit applies to the claim concerned. If one part of these terms cannot be applied, the remaining parts continue to describe the intended use of the service.